Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Puerto Morelos

My stay at the hotel had its ups and downs. While the rooms were spacious and impeccably clean, booking the Diamond Club level was a bit of a letdown since all the extra perks we anticipated weren't available. The service was a mixed bag; we had an attentive staff member, but there were serious issues with service when many guests fell ill. The location was lovely, with a quaint reception area to escape the hustle. Overall, while I appreciated the room's comfort, the lack of promised amenities made this trip less than ideal.

I had an enjoyable stay at the hotel, where everything was clean and the beds were quite comfortable. The staff was friendly and attentive, which made the experience pleasant. However, I felt that opting for the Diamond Club level wasn't worth it, as many special amenities and services were unavailable during my visit. Additionally, the dining options lacked variety, especially at breakfast, which was a bit disappointing.

During my stay, I found that the hotel provided clean and spacious rooms with comfortable beds. However, paying for the Diamond Club level wasn't worth it because many amenities were unavailable, like the spa and specialty restaurants. The service was hit or miss, with some staff being attentive while others weren't very helpful, especially during a troubling time when many guests fell ill. Overall, the experience had its highs and lows.

My stay at the hotel was a mixed bag. The rooms were what I expected, clean and comfortable, but I feel like the Diamond Club level wasn't worth the extra money at this time. We didn't get access to the specialty restaurants or the spa, which was disappointing. On the bright side, the location was quiet and a great place to unwind, and I did enjoy the overall cleanliness of the property.

My stay at the hotel was quite mixed. On the one hand, the rooms were clean and comfortable, which I appreciated. However, I felt like the Diamond Club upgrade wasn't worth it since many amenities were closed during my visit. The dining experience also left a bit to be desired due to limited options. Overall, while there were some positives, the lack of open facilities impacted my enjoyment.