Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Puerto Morelos | Puerto Morelos ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers guests an expansive water park and modern accommodations suitable for families. This 5-star Puerto Morelos hotel features 1,005 suites, multiple swimming pools, and diverse dining options.

Rooms & Amenities

Rooms are fully equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom with a shower. Selected rooms feature a balcony and garden or ocean views. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides luxurious accommodations designed for family comfort.

Dining Options

Dining options include 12 on-site restaurants serving international and local cuisine, with multiple bars available for drinks. Guests can enjoy a buffet breakfast daily and opt for 24/7 room service for meals in the comfort of their suites. Various culinary experiences are designed to satisfy diverse tastes.

Leisure & Activities

The resort features a large on-site water park complete with 10 water slides, lazy rivers, and splash pads. Leisure activities include billiards, tennis, and fitness facilities. Guests can relax at the private beaches or enjoy treatments at the spa.

Business & Services

Filters for work and leisure are met with a convention center featuring 25000 square feet of space, suitable for meetings and events. For transportation, a paid shuttle service is available to Cancún International Airport, located 8.5 miles away. Currency exchange services are also offered at the resort.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Diamond Oceanfront Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Luxury Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Luxury Oceanfront Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Morelos 6.8 mi

Airports

Cancun (CUN) 10.6 mi

Isla Mujeres (ISJ) 27.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Kids Club Adventure

I dropped my daughter off at the kids club, and she absolutely loved it! She didn't want to leave and came back so happy after spending time there. The schedule kept her entertained with various activities throughout the day, which made our family vacation stress-free.

Brian99. USA, 2024-03-15Read full review on

Top Dining Experiences

We had some fantastic dining experiences here! The highlight was definitely Zen Teppanyaki, which served delicious food, and the unique atmosphere made it a fun night out for our family. The Cave and Hunter’s Steakhouse were also great choices, each with their own unique flavors.

Daniel77. Canada, 2024-05-10Read full review on

Comfortable and Spacious Rooms

Our swim-up room was simply gorgeous and spacious enough for our family. The bathroom had a rainfall shower, which was a lovely touch, and there was plenty of space for all our toiletries. Room service was also great, making our stay even more enjoyable.

A.Smith. Australia, 2024-07-05Read full review on

Evening Entertainment Bliss

We thoroughly enjoyed the nightly entertainment options! There were live bands playing from 9:45 PM to 11 PM, which created a vibrant atmosphere perfect for winding down after a fun day. The foam party was a personal favorite, bringing back childhood memories of carefree fun!

Drew28. UK, 2024-02-20Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Bowling
Golf course
Pool tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Map view

Carretera Federal 307, Puerto Morelos, Mexico, 77580

City landmarks

Bahia Petempich Beach

1.4 mi

Petempich Bay

2.0 mi

Unnamed Road

The Kay Club

2.1 mi

Puerto Morelos National Marine Park

2.6 mi

Beach

Snorkeling Adventure

3.1 mi

Carr. Cancun - Tulum

Piston Pueblo

3.7 mi

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.8

Location

8.8

Service

5.4

Dining

5.0

John

United States of America, March 2025

6.6/10

My stay at the hotel had its ups and downs. While the rooms were spacious and impeccably clean, booking the Diamond Club level was a bit of a letdown since all the extra perks we anticipated weren't available. The service was a mixed bag; we had an attentive staff member, but there were serious issues with service when many guests fell ill. The location was lovely, with a quaint reception area to escape the hustle. Overall, while I appreciated the room's comfort, the lack of promised amenities made this trip less than ideal.

Rooms

8.0

The rooms were spacious and clean, just as you would expect from Royalton.

Service

5.0

We encountered both great and disappointing moments with the service; while Omar was friendly and attentive, there was a severe lack of support during a health emergency with many guests.

Location

9.0

The location was lovely, with a small, nicely done Diamond Club level reception that provided a nice escape.

Dining

Facilities

5.0

Unfortunately, many facilities like the spa and waterpark weren't open, which diminished the experience since we were expecting more luxury.

Barry

United States of America, March 2025

6.6/10

I had an enjoyable stay at the hotel, where everything was clean and the beds were quite comfortable. The staff was friendly and attentive, which made the experience pleasant. However, I felt that opting for the Diamond Club level wasn't worth it, as many special amenities and services were unavailable during my visit. Additionally, the dining options lacked variety, especially at breakfast, which was a bit disappointing.

Rooms

8.0

The rooms were clean, comfortable, and met the expectations I had for a Royalton property. However, I can't say it was worth the extra money for the Diamond Club level right now since many perks were missing.

Service

6.0

The staff was friendly and tried to be helpful, but there were moments, especially during a health scare, where it felt like they fell short in providing assistance.

Location

9.0

The hotel is situated nicely, providing a calm escape with a small, well-designed Diamond Club reception area that offered a lovely spot to unwind away from the hustle and bustle.

Dining

5.0

The dining options left a bit to be desired, with breakfast specifically having limited choices that could easily be improved for future guests.

Facilities

5.0

Overall, the facilities were decent, but I was disappointed that many were not operational, including the spa and waterpark, which really limited the experience.

Harry

United States of America, January 2025

6.2/10

During my stay, I found that the hotel provided clean and spacious rooms with comfortable beds. However, paying for the Diamond Club level wasn't worth it because many amenities were unavailable, like the spa and specialty restaurants. The service was hit or miss, with some staff being attentive while others weren't very helpful, especially during a troubling time when many guests fell ill. Overall, the experience had its highs and lows.

Rooms

8.0

The rooms were spacious, clean, and had comfortable beds, just like you'd expect from Royalton.

Service

5.0

While some staff were friendly and went above and beyond, others weren't very helpful during a situation when many guests were sick.

Location

9.0

The hotel was in an amazing location, providing a nice escape with a small Diamond Club reception area that was lovely for relaxing.

Dining

5.0

Dining options were quite limited due to closed specialty restaurants, which was disappointing.

Facilities

5.0

Facilities were lacking as the spa and waterpark were both closed during my stay.

Nick

United States of America, January 2025

6.0/10

My stay at the hotel was a mixed bag. The rooms were what I expected, clean and comfortable, but I feel like the Diamond Club level wasn't worth the extra money at this time. We didn't get access to the specialty restaurants or the spa, which was disappointing. On the bright side, the location was quiet and a great place to unwind, and I did enjoy the overall cleanliness of the property.

Rooms

7.0

The rooms were clean and comfortable, but nothing extraordinary.

Service

6.0

The service was friendly and attentive, but I found it concerning that some staff members weren’t able to assist during a health crisis.

Location

8.0

The location offered a nice escape from any noise, and the small Diamond Club reception was a cozy spot to relax.

Dining

5.0

Unfortunately, I couldn't enjoy the dining options to their fullest since the specialty restaurants were closed.

Facilities

5.0

Not all facilities were open during my visit, which was disappointing, especially since it was part of the reason for booking the Diamond Club level.

Joey

United States of America, November 2024

6.4/10

My stay at the hotel was quite mixed. On the one hand, the rooms were clean and comfortable, which I appreciated. However, I felt like the Diamond Club upgrade wasn't worth it since many amenities were closed during my visit. The dining experience also left a bit to be desired due to limited options. Overall, while there were some positives, the lack of open facilities impacted my enjoyment.

Rooms

8.0

The rooms were clean and comfortable, featuring the standard layout you expect from Royalton.

Service

6.0

The service was friendly and attentive, but there were some instances where staff was not as helpful as I had hoped.

Location

9.0

The location was convenient, providing a nice escape with a small reception area that was a lovely retreat from the busy hotel atmosphere.

Dining

5.0

Dining was disappointing as the specialty restaurants were closed, and the buffet options felt limited.